We are committed to safeguarding and preserving the privacy of our clients and to ensure that we are transparent about what data we collect and how we use it. This policy provides you with information about: The data collected and how we use it, your legal rights relating to your personal data & how we make sure your privacy is maintained. We do our utmost to ensure that all reasonable steps are taken to ensure your personal data is kept safe and secure.
Marketing and Promotional communications
Nicola Whitfield MUA takes and uses photos/images of work and clients for promotional and advertising purposes. If you wish these not to be used, please let Nicola Whitfield MUA know verbally and in writing via email to: firstname.lastname@example.org We may also from time to time send you postal mail with offers and information. You have the right to opt out of receiving promotional communications at any time by:
*sending a secure message via the ‘contact’ page of this website.
WHAT YOU CAN DO TO HELP PROTECT YOUR DATA
Log out and close the browser if you have used a public computer to send an enquiry to our website.
WHAT PERSONAL DATA DO WE COLLECT?
Nicola Whitfield MUA may collect and hold the following information about you:
Your name, contact details: postal address including billing and delivery addresses, telephone numbers and e-mail addresses.
Your correspondence with Nicola Whitfield MUA.
Other available data for example: information you have shared via a public platform (such as Instagram, Twitter or a public Facebook page).
Photographs of the client’s hair and makeup after a trial and on the event day.
Details of your event; including date, venue, family and friends names.
This list is not exhaustive and, in specific instances, we may need to collect additional data. We may also collect personal data from third parties who have your consent to pass your details to us; for example venues, other relevant businesses for your event or from publicly available sources.
Due to the specialist nature of the business, contact numbers and information may be required to be kept for several years. For example: if your initial enquiry is in 2018 and your event is in 2020 your contact details and information are stored securely and kept but only with your consent.
To provide a bespoke, personal service tailored to your requirements.
To contact you about offers and services we think may interest you again only with your consent.
Where we have a legal right or duty to disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
Nicola Whitfield MUA holds email addresses given by potential clients when an enquiry form is filled in. In this instance you will only be contacted in regards of relevant information/booking and contact details.
How long do we keep your data?
We will not retain and store your data for longer than is deemed necessary for the purposes set out above. The maximum period we will normally hold any data is six years.
ACCESS TO INFORMATION
In accordance with the General Data Protection Regulation Act 2018 you have the right to access any information that we hold relating to you. If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us by:
sending a secure message via the ‘contact’ page of this website.
Sharing data with third parties
Nicola Whitfield MUA respects your privacy and will never pass your details on to a third party unless given permission to do so by yourself. For example passing on your contact details to other individuals or businesses relevant to your booking e.g. florists, venue stylists or photographers. We never sell or rent our customer data for marketing purposes. Where we provide a link it does not mean that we endorse or approve that sites policy towards client privacy. Nicola Whitfield MUA will not disclose your personal data to any third party, without your permission, except when we are legally required to do so or to reduce the risk of fraud.
THIRD PARTY SITES
Nicola Whitfield MUA has partnered with certain trusted third parties to make additional products and services available to you - see the links page on this website for some examples of other collaborative businesses. These products and services can be accessed online through the relevant third party's sites. These websites, are owned and operated by a third party and they are responsible for processing personal data in accordance with their own privacy policies.